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Privacy Statement
Poco Pattino respects your privacy and we are committed to protecting it. All information collected by us is used for internal purposes only and will not be sold to or shared with any person, business, or entity outside our business. We occasionally send e-mail notices of sales or new arrivals to customers. To make sure that you receive these notices you can add your address to our mailing list.
Sales Tax
Sales Tax will be charged at a rate of 7% to Florida residents. All shipments out of the state of Florida will not be charged.
Shipping
Poco Pattino’s regular shipping days are Monday thru Friday, except Holidays. Most orders are shipped within 2 to 3 days of receiving your order. We ship USPS Priority Mail which normally gets your package to you in 2 to 3 regular business days once it is shipped. Before inquiring about your order, please allow 7 to 10 working days from the time you placed your order. All order shipped within the United States will be charged at the rate of $8.50 for the first $100.00 of merchandise, $11.25 shipping for merchandise totals between $100 to $149.99 and $17.00 for orders over $150.00. Any orders requesting special services such as insurance or signature verification require additional charges. Shipping to Canada will be charged at a rate of $15.00 for the first $100 of merchandise. $25.00 shipping for merchandise totals between $100 to $200 continuing at a rate of $10.00 increments per every $100.
Returns
ALL SALES ARE FINAL.
Payment
All payment information is sent through a secure server which encrypts the information for your protection. We accept Visa, Mastercard, and American Express. We also accept Pay Pal and are Pay Pal verified. You may also order by phone. Our store hours are Monday - Saturday 10:00 am to 5:00 pm EST. You may also place your order and pay by cashiers check or money order. We can not accept personal checks. You can print off your order and send it in along with your cashiers check or money order made out to Poco Pattino. We can not however accept checks drawn on non-US banks. This includes Canadian banks.
Express Shipment
Need your order in a hurry? We can also ship overnight. Just select this under shipping options. You will be charged the current shipping rate for overnight delivery for your location. The minimum shipping charge on most overnight orders is $30.00. Orders placed during the weekend or holidays will not be shipped until the next regular business day. If you need your order shipped UPS you may request that option in the comment box on the second page of your order form when checking out. If you would like to know your exact shipping charges you may also request that information in the comment box of your order form or send us an e-mail and we will e-mail you the total.
